Daily Archives: April 14, 2018

‫ضمان التواصل السلس مع العملاء باستخدام نيوجين أومني أو إم إس 8.3

دبي، الإمارات العربية المتحدة، 14 أبريل / نيسان، 2018 /PRNewswire-FirstCall/ —

كشفت اليوم نيوجين سوفت وير “Newgen Software”، مزود منصات إدارة عمليات الأعمال (BPM)، وإدارة المحتوى المؤسسي (ECM)، وإدارة اتصالات العملاء (CCM)، عن التدشين العالمي لمنتج أومني أو إم إس 8.3 “OmniOMS 8.3“. وهو منتج متطور يوفر للمؤسسات مجمع خدمات متكاملة لتلبية جميع احتياجات التواصل مع العملاء. ويسهل المنتج تقديم خدمات الاتصالات الشخصية والمستهدفة والمتسقة عبر القنوات على نحو سلس وفعال.https://prnewswire2-a.akamaihd.net/p/1893751/sp/189375100/thumbnail/entry_id/1_ngkt8epi/def_height/400/def_width/400/version/100011/type/1

(شعار: https://mma.prnewswire.com/media/676258/Newgen_Logo.jpg)

وبهذه المناسبة، يشير ديواكار نيغام “Diwakar Nigam” عضو مجلس الإدارة المنتدب ورئيس مجلس إدارة نيوجين سوفت وير، “في عالم اليوم، يرغب العملاء في استلام المعلومات ذات الصلة وفي الوقت المناسب في وسيط من اختيارهم. وتحتاج المؤسسات لإعادة ابتكار خبرات العملاء من خلال تواصلهم على نحو أكثر مشاركة وتقديم الرسالة الصحيحة في السياق المناسب وفي الوقت المطلوب. وسيقلل المنتج المحسن من النفقات التشغيلية للمؤسسات، ويعظم العائد على الاستثمار، ويساعدها في تحقيق الامتثال”.

وستساعد هذه النسخة المؤسسات في قطاعات المصارف، والتأمين، والاتصالات، والرعاية الصحية، والمرافق. وستؤدي إلى عمليات مربحة وتقديم جميع أنواع الاتصالات التي من قبيل الاتصالات الجماعية والتفاعلية وعند الطلب. وتستطيع المؤسسات إجراء الاتصالات في الوقت المناسب وعلى نحو متوافق يستند إلى نموذج العميل وتفضيلاته.

وتتضمن السمات الرئيسية للإصدار الجديد:

  • المحرر التفاعلي مع واجهة المستخدم المحسنة: يساعد المحرر التفاعلي المؤسسات في تقديم اتصالات صادرة باستخدام نماذج قياسية محددة مسبقًا.
  • إدارة مستند معالجة الكلمات: تسمح للأعمال بجلب وإدارة مستندات برامج معالجة الكلمات / القوالب بسهولة داخل النظام.
  • أداة التحكم المتطور في الجدول: يصاحب الإصدار الجديد أداة للتحكم المعزز في الجدول تقدم لمصمم النموذج أداة تحكم فعالة للنص والقواعد في كل خلية على حدة.

يدعم منتج أومني أو إم إس 8.3 “OmniOMS 8.3” في نظم التشغيل ويندوز 2008 / 2012 (64 بت) إنتربرايز سيرفر ونظام التشغيل ريدهات إنتربرايز لينكس 6.

نبذة عن نيوجين سوفت وير:

تعد نيوجين سوفت وير تكنولوجيز ليمتد “Newgen Software Technologies Limited” (المدرجة في الهند بسوق الأوراق المالية الوطنية (رمز التعريف: NEWGEN) وسوق الأوراق المالية في بومباي (رمز التعريف: 540900))، مزود لمنصات إدارة عمليات الأعمال، وإدارة المحتوى المؤسسي، وإدارة اتصالات العملاء، وتقدم حلولاً ضخمة بالغة الأهمية تستخدم في البنوك العالمية الرائدة، وشركات التأمين، ومؤسسات الرعاية الصحية، والحكومات، وشركات الاتصالات والشركات المعنية بإسناد العمليات التجارية إلى جهات خارجية.

ولمزيد من المعلومات، يرجى زيارة: http://www.newgensoft.com

اتصل بنا:

  • تابعنا على لينكيد إن وتويتر
  • شاهد مقاطع الفيديو الخاصة بنا على يوتيوب

اتصالات وسائل الإعلام:
آصف خان “Asif Khan”
asif.khan@newgensoft.com

المصدر: Newgen Software Technologies Limited

Qatar Duty Free Awarded Prestigious ‘Airport Retailer of the Year’ Title at DFNI Global Awards 2018 in London

DOHA, Qatar � Qatar Duty Free (QDF) has been awarded ‘Airport Retailer of the Year’ at the DFNI Global Awards 2018 that took place at the Royal Lancaster hotel in London on 13 April. The DFNI Global Awards are selected by a judging panel of industry leaders and experts, who recognise and accolade international retailers for being best-in-class.

QDF is one of the largest duty free retailers in the world, with more than 90 boutiques and luxury, high-end stores, as well as more than 30 restaurants and cafes covering an area of 40,000 square meters at Hamad International Airport (HIA), home to QDF. QDF boasts many renowned international luxury brands, including Gucci, Bulgari, HermAs, Giorgio Armani, Hugo Boss, Moncler, Rolex and Harrods.

Hamad International Airport Chief Operating Officer, Engr. Badr Mohammed Al Meer, said: I am very proud to receive this award on behalf of Hamad International Airport, the home of Qatar Duty Free. Our mission is to make HIA a destination in its own right, providing travellers with the world’s best facilities from an array of dining options, to luxurious lounges, access to gyms and spas, a swimming pool, squash court and of course, award-winning shopping at QDF. This award joins a host of recent accolades awarded to HIA including being ranked the world’s fifth ‘Best Airport in the World’ by Skytrax. We will continue to build on these successes to offer our passengers nothing short of an exceptional airport experience.

Head of Qatar Duty Free, Mr. Thabet Musleh, said: We are honoured and delighted to be awarded ‘Airport Retailer of the Year’ at the DFNI Global Awards 2018. This tremendous accomplishment reflects the five-star shopping experience we offer to all our passengers at QDF, and makes our duty free offering an experience worth travelling for. We will continue to push boundaries to ensure that our passengers’ experience is exceptional each time they pass through our home and hub, HIA.

QDF was the Gold Sponsor for two categories at the DFNI Global Awards 2018, ‘Best New Product’ and ‘Best New Product Packaging’. The ‘Best New Product’ category, won by WorldSIM, focused on several judging factors including, the commercial success, quality and brand appeal of the product. ‘Best New Product Packaging’, won by Champagne Lanson, was judged on the concept, design, quality and brand visibility.

QDF is committed to providing passengers with a memorable five-star experience at HIA. The innovative duty free operator is now the second-largest duty free operator in the Middle East.

HIA is one of the world’s most technologically advanced airports with expansive retail options, a wide range of dining facilities, exclusive lounges, and a hotel and wellness centre including a gym, squash court, swimming pool and spa. Accommodating more than 30 million passengers each year, HIA redefines passengers’ expectations by offering a world-class experience.

HIA has already met a number of significant milestones in 2018, including being ranked fifth ‘Best Airport in the World’ at the Skytrax World Airport Awards 2018. The award-winning airport moved up one place from last year, having received the title of sixth ‘Best Airport in the World’ at the Skytrax World Airport Awards in 2017. HIA is the only airport in the Middle East in the world’s top 10 airports of 2018. At the annual awards ceremony, HIA also took home the title of ‘Best Airport in the Middle East’ for the fourth year in a row, and ‘Best Staff Service in the Middle East’ for the third year in a row.

Named 2017 Airline of the Year by Skytrax, the national carrier of the State of Qatar is one of the fastest-growing airlines operating one of the youngest fleets in the world. In 2018/2019, Qatar Airways will be adding many more exciting destinations to its network, including London Gatwick and Cardiff, United Kingdom; Tallinn, Estonia; Valletta, Malta; Cebu and Davao, Philippines; Langkawi, Malaysia; Da Nang, Vietnam; Bodrum and Antalya, Turkey; Mykonos, Greece and Malaga, Spain.

Notes to Editors:

About Qatar Airways

Qatar Airways, the national carrier of the State of Qatar, is celebrating more than 20 years of Going Places Together with travellers across its more than 150 business and leisure destinations. The world’s fastest-growing airline will add a number of exciting new destinations to its growing network in 2018, including Thessaloniki, Greece; Cardiff, UK and many more, flying passengers on board its modern fleet of more than 200 aircraft.

A multiple award-winning airline, Qatar Airways was named ‘Airline of the Year’ by the 2017 World Airline Awards, managed by international air transport rating organisation Skytrax. It was also named ‘World’s Best Business Class,’ ‘Best Airline in the Middle East,’ and ‘World’s Best First Class Airline Lounge.’

Qatar Airways is a member of the oneworld global alliance. The award-winning alliance was named the World’s Best Airline Alliance 2015 by Skytrax for the third year running. Qatar Airways was the first Gulf carrier to join global airline alliance, oneworld, enabling its passengers to benefit from more than 1,000 airports in more than 150 countries, with 14,250 daily departures.

Oryx One, Qatar Airways’ in-flight entertainment system offers passengers up to 4,000 entertainment options from the latest blockbuster movies, TV box sets, music, games and much more. Passengers flying on Qatar Airways flights served by its B787, A350, A380, A319 and select A320 and A330 aircraft can also stay in touch with their friends and family around the world by using the award-winning airline’s on-board Wi-Fi and GSM service.

Qatar Airways proudly supports a range of exciting international and local initiatives dedicated to enriching the global community that it serves. Qatar Airways, the official FIFA partner, is the official sponsor of many top-level sporting events, including the FIFA 2018 and 2022 World Cups, reflecting the values of sports as a means of bringing people together, something at the core of the airline’s own brand message – Going Places Together.

Qatar Airways Cargo, the world’s third largest international cargo carrier, serves more than 60 exclusive freighter destinations worldwide via its world-class Doha hub and also delivers freight to more than 150 key business and leisure destinations globally with more than 200 aircraft. The Qatar Airways Cargo fleet includes eight Airbus A330 freighters, 13 Boeing 777 freighters and two Boeing 747-8 freighters.

Source: Qatar Airways

UAE voices concerns at escalating developments in Syria.

The United Arab Emirates, UAE, has voiced its deep concern at the escalating developments in the Syrian arena and expressed its condemnation of the use of chemical weapons against civilians.

The UAE also expressed its support to all international measures which aim to remove and destroy such internationally -prohibited weapons and stressed the need to prevent these weapons from falling into the hands of armed terrorist groups in the conflict areas.

In this context, the UAE also expressed its support to the military operations that targeted the prohibited weapons and their facilities in Syria.

A statement issued today by the Ministry of Foreign Affairs and International Relations said:”The United Arab Emirates sees that political solution is the foundation for addressing the Syrian crisis and for ending the suffering and violence there, on the basis of relevant international legitimacy resolutions, particularly the Security Council Resolution 2254 and the Geneva I Communique.”

Other than that, the statement continued, the UAE believes that the crisis will continue to pose serious dangers to Syria’s unity, and lead to growing casualties.

“At the same time, the UAE reiterates that it is a necessity to have an active Arab role in the political endeavours to find a political solution,” the statement concluded.

Source: UAE Ministry of Foreign Affairs

UAE, UK advance consular cooperation.

The sixth edition of the Joint-UAE-UK Consular Committee convened in London yesterday to further advance the privileged relations between the two countries.

The meeting was chaired by Ahmed Ilhamn Al Dhaheri, the Assistant Under – Secretary for Consular Affairs at the Ministry of Foreign Affairs and International Cooperation and Julia Longbottom, Director for Consular Affairs in the UK’s Foreign & Commonwealth Office.

Initiating the meeting, Al Dhaheri conveyed the greetings of H.H. Sheikh Abdullah bin Zayed Al Nahyan, Minister of Foreign Affairs and International Cooperation, and Dr. Anwar bin Mohammed Gargash, Minister of State for Foreign Affairs and their affirmation of the importance of continuing to deepen bilateral relations at the consular level to the best interests of both sides.

UK remains to be a favoured destination for Emiratis, a fact which is affirmed by the increasing UAE tourist arrivals in UK on a yearly basis,” he said, noting that the UAE is a preferred destination for Britons as well.

The British official hailed the advantages received by Britons visiting and staying in the UAE, saying that such advantages help increase the number of British people visiting the UAE.

The meeting addressed an array of issues related to improving consular services and extending the periods of residence for UAE and UK nationals when visiting both countries.

Source: UAE Ministry of Foreign Affairs

Syrian Government Claims Minimal Damage from Tripartite Attack

CAIRO, The Syrian government condemned the targeted overnight airstrikes by the United States, France and Britain. Arab governments which oppose President Bashar al Assad, including Saudi Arabia, the United Arab Emirates and Qatar, expressed approval, while popular reaction in some Arab capitals appeared to be mixed.

Syrian state TV showed supporters of President Bashar al Assad honking their car horns, waving Syrian flags and parading through iconic squares and arteries of the capital Damascus Saturday morning. The reaction followed airstrikes overnight by the United States, France and Britain.

An official Syrian statement condemned what it called a “tyrannical, terrorist, tripartite aggression” against the Syrian government. The statement went on to decry the attack on the country as a “grave breach of international law.”

Government commentators claimed the series of missile strikes had caused “minimal damage,” and that “many had missed their targets.” Syrian TV showed video of the rubble of one target which appeared to have been destroyed by a missile strike. VOA could not independently confirm what was damaged by the strikes.

Arab media opposed to the Assad government claimed an alleged chemical weapons research facility near Damascus was destroyed in the overnight strikes. A government commentator, however, claimed that damage was minimal.

He says that government air defenses shot down many rockets and that only one target was hit at the government “Scientific Research Center.” He also claimed that 80 percent of the rockets used in the strike were destroyed or missed their targets.

Syrian government sources claimed that Russian-made S-100 and S-200 anti-missile systems shot down “many incoming missiles.” State TV also stated that the most modern S-400 anti-missile air defense batteries “did not go into action, because none of the attacks fit the parameters of the S-400’s capabilities.”

Syrian TV showed government supporters chanting slogans and waving flags in the Damascus suburb of Douma, which was the epicenter of an alleged government chemical weapons attack which reportedly killed dozens of civilians this past week. The television report showed footage claiming to show government military police entering Douma, Saturday morning.

Officials from the United Arab Emirates, Saudi Arabia and Qatar expressed support for the strikes on Syrian government targets. Popular reaction in the Egyptian capital, Cairo, appeared to be mostly negative, while reports from the Lebanese capital, Beirut, say public opinion is divided.

Source: Voice of America