Dana Air lists achievements in nine years of operation

Dana Airlines Limited at the weekend in Lagos celebrated its ninth year of operation in Nigeria listing as part of its achievements its investment in the hiring and training of several Nigerian pilots, cabin crew and aeronautical engineers and the introduction of several innovations that have changed the face of customer treatment in the industry. Chief Operating Officer and Accountable Manager for Dana Airline, Mr. Obi Mbanuzuo, who stated this in a statement to mark the event said in the last nine years the company carried over 2.7million passengers across various routes in Nigeria. Since commencing flight operations on November 10, 2008, we are proud to have come this far, creating an exemplary model and setting the standards for a sustainable and efficient airline operation in Nigeria. We are also proud to have flown over 2.7 million passengers in the last 9 years of our operation, said Mbanuzuo. In fact, our on-time performance, world-class in-flight services and customer-centric innovations are still unrivaled in the industry. And this is testament to our obvious passion to keep flying high and offering the best of air transport in the industry, he added. He said in the last nine years, the airline had been nominated numerously for the Airline of the Year awards, and was also unveiled as one of Nigeria’s 100 most respected companies, one of Nigeria’s top 50 brands for the second time consecutively and voted for four consecutive years as the Best Customer Service airline at the Nigerian Customer Service Awards. Mbanuzuo said the strides recorded by the company in the last nine years would not have been possible without the patronage of the passengers and the commitment of staff. We thank our guests for their patronage, support and loyalty.. And we will be giving out 900 free return tickets, upgrade to gold membership for our Dana Miles silver members and there are loads of surprise packages to our customers for being wonderful as well, Mbanuzuo said. Our commitment to supporting our ‘own’ while still encouraging professionalism and growth in the Nigerian aviation industry, has led to our recruitment and constant training of Nigerian pilots. We are proud of our contribution to the industry and we thank the regulators for being supportive of our efforts in this regard. Our vision is to be recognized and respected as Nigeria’s most reliable and customer-friendly airline, and our mission is to earn the loyalty and respect of our customers by consistently demonstrating our commitment to service, and providing affordable regional air transport services that focus on innovation, quality and service excellence he added.

Source: Civil Aviation Authority, Qatar