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New and Enhanced “Hukoomi” Platform Launched to Propel Qatar’s Digital Transformation

Doha: The Ministry of Communications and Information Technology (MCIT) today launched a new edition of the "Hukoomi" platform as part of Qatar's ongoing efforts to advance digital transformation and achieve the objectives of Qatar National Vision 2030.

According to Qatar News Agency, the platform is the first outcome of the "Digital Factory" initiative launched by the MCIT to serve as an engine for government services and digital innovation in the country, through the integration of technology, data, and design within a unified platform that enhances the use of advanced digital infrastructure and enables integration between entities and unified governance across various government entities.

The enhanced edition of Hukoomi is built around an innovative "Life Moments" concept, enabling users to easily access and manage government services associated with key moments in their lives through a more connected experience that is better aligned with their needs and aspirations.

On this occasion, HE Minister of Communications and Information Technology Mohammed bin Ali Al Mannai stated that the launch of the new Hukoomi reflects Qatar's commitment to accelerating comprehensive digital transformation and achieving the objectives of the Digital Agenda 2030, within the framework of Qatar National Vision 2030. The platform aims to enhance the digital government services experience by delivering effective, accessible services centered on people and responsive to their needs.

His Excellency emphasized that the Digital Factory is a new model for government work based on collaboration and agility, placing the user at the center of every service. This initiative goes beyond infrastructure to create an integrated operating framework that empowers ministries and government entities to innovate and deliver unified, high-quality services.

The enhanced edition of Hukoomi currently features six key Life Moments: getting married, winter camping, owning a falcon, owning a boat, benefiting from social welfare, and managing retirement. Each Life Moment brings together a range of integrated digital services, with additional Life Moments and services to be introduced progressively.

Assistant Undersecretary for Digital Government Affairs at MCIT, Mashael Ali Al Hammadi, highlighted that the enhanced edition of Hukoomi marks a significant milestone in the evolution of digital government services in Qatar. It has transitioned from an informational portal to an integrated interactive platform, enabling users to access and complete government services directly, delivering a more seamless and user-centric experience.

She noted that technical enhancements include the Single Sign-On feature, which enables users to access their personal profile, track activities and government transactions, request support around the clock, and benefit from intelligent interaction through advanced search capabilities and a virtual assistant.

Hukoomi features advanced digital capabilities that enhance the user experience, providing a unified gateway to access a wide range of digital government services efficiently. It supports intelligent interaction through advanced search capabilities and a virtual assistant, while offering a flexible user experience that includes multilingual support and multiple display options.

The platform launches with a contemporary visual identity that reflects Qatar's culture and ambitious vision, embodying strong connections, sustainable growth, and a blend of rich heritage and innovation. The color palette combines shades inspired by Bin Ghanam Island, the Qatari flag, and the Qatari desert, reflecting Qatari culture and the spirit of collaboration and innovation.

Users can access the platform through the website hukoomi.gov.qa and log in using the National Authentication System "Tawtheeq".

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