As part of a comprehensive strategy to improve operational efficiency and commercial operations, reduce risks and enhance decision-making, Hamad International Airport (HIA) has launched the innovative “Digital Twin” technology initiative, which provides a comprehensive and real-time overview of airport operations through an intuitive 3D interface.
Its powerful analytical engine integrates information from multiple airport systems to provide intelligent recommendations to help optimize operations and play a key role during Qatar’s hosting of the FIFA World Cup Qatar 2022.
In addition to the HIA expansion projects, the “Digital Twin” technology initiative contributes to complete integration and allows a smooth flow of passengers, enhancing the overall travel experience by reducing the distances traveled inside the airport and ensuring ease of access and roaming inside the airport, especially during the World Cup as tens of thousands of passengers will be received daily.
The development combined 3D modeling techniques, data-analytics, and Artificial Intelligence to deliver improved, faster and data-driven decision-making.
The Digital Twin manages aircraft stand conflicts, enables effective responses to alerts, and monitors the health of critical airport assets. Additionally, it effectively utilizes the right data at the right time to allow the optimization of resources to minimize asset downtime.
The airport industry is increasingly recognizing the potential of Digital Twin technology to support critical airport operations. HIA’s Digital Twin initiative has been recognized as the “Smart Solution of the Year,” earning it an award at the Qatar IT Business Awards.
HIA, in conjunction with industry partner SITA, is actively shaping the future of the airport industry by being one of the few airports in the world to develop a functioning digital twin and experiment with challenging use cases, ushering in a new era of efficiency.
This one-of-a-kind technology will continue to mature and radically change how operational teams across the airport consume information and make decisions.
HIA is the first movers in this area and accelerates the adoption of this breakthrough technology, which will ultimately benefit passengers, airline partners, and all airport stakeholders.
“Digital twin” has huge potential for airports looking to streamline their operations, which are hugely complex, involving many stakeholders, assets, and activities.
By creating the digital twin of an airport, it can capture everything that is happening at the airport in a holistic view. This has enabled HIA to make more informed decisions and improve its operations.
HIA is named the World’s Best Airport of 2022 according to SKYTRAX, and the Official Airport Partner of the upcoming FIFA World Cup Qatar 2022 is continuously investing in cutting-edge technology as it attracts growing numbers of travelers looking for a smooth and seamless journey. Such efforts put HIA as the key leader of tech in the region as the award-winning airport is on a clear mission to become the world’s leading digital air hub reconstructing its operations digitally, efficiently, and securely.
HIA seeks to meet and exceed the expectations of its passengers around the world. The airport has become a distinctive destination for diverse modern lifestyles, including a variety of shopping, dining, entertainment, and relaxation options. Also, it showcases a range of high-level art pieces by the most prominent artists in the world.
Since the start of its operations, HIA has been able to make a fundamental change in the traveling experience via airports, thanks to its operational excellence and prioritizing the safety, comfort, and security of passengers and employees by adopting smart solutions, which earned the airport the trust of travelers.
HIA has a proven track record of the highest international awards in the airport industry, winning the World’s Best Airport of 2022 at the SKYTRAX World Airport Awards 2022 for the second year in a row. Also, it won the “Best Airport in the Middle East” for 2022 and 2021, “Best Airport in the category of 25 to 35 million passengers”, and the “Best Employee Service in the Middle East” award.
Furthermore, HIA became the first airport in the Middle East and Asia to be awarded a 5-Star rating in auditing the safety measures related to Coronavirus (COVID-19) at airports.
HIA is working to strengthen its position as the preferred travel gateway for travelers across the world, by implementing a major expansion project that will contribute to increasing the airport’s capacity and enhancing its various offerings.
As part of its endeavor to fulfill its promise to be the “Airport of the Future,” the expansion project will provide its passengers with a renewed environment of green spaces, in addition to launching new modern concepts for shopping, hospitality, and other recreational facilities.
As the official airport for the FIFA World Cup Qatar 2022, HIA is ready to provide exceptional experiences to football fans around the world.
Source: Civil Aviation Authority – Qatar