Hamad Medical Corporation (HMC) will soon start evening clinics at the Ambulatory Care Center for high demand specialties. They will start after the month of Ramadan.
The specialties included are Ophthalmology, Ear, Nose and Throat (ENT), Urology and Audiology.
The new evening clinics, which will enable patients to access specialized care faster. More specialties will be added at a later phase following evaluation of this pilot phase.
Nasser Al Naimi, who is the Deputy Chief of Quality for Center for Patient Experience and Staff Engagement and Director of Hamad Healthcare Quality Institute said the new measures were part of HMCs commitment to ensuring patients were able to access the right care at the right time.
“These changes coupled with other proactive measures we recently announced – such as the implementation a new appointment booking process and system and establishing new referral management sections in each of HMC hospitals – will lead to improvements in wait times and clinic utilization across HMC,” he added.
Al Nuaimi called on patients to make use of the 16060 Nesma’ak Customer Service helpline is available 24/7. Patients can call the 16060 Nesma’ak helpline and then select the appointment hotline service to manage their upcoming appointments at HMC facilities whether they want to pre-appoint/change or cancel it.
Source: Qatar News Agency