Qatar Islamic Bank (QIB) was recognized as the ‘Digital Bank of the Year’ and ‘Best Retail Mobile Banking Experience’ in Qatar at The Asset Triple A Magazine’s Digital Awards 2021.
This recognition reflects QIB’s success in maintaining its leadership in digital banking in Qatar, allowing its customers to fulfill their banking needs remotely via the Bank’s innovative digital channels and services.
The Award recognition took place via a virtual ceremony on Wednesday 28 April, where QIB was represented by Mr. D. Anand, QIB’s General Manager – Personal Banking Group, and Mr. Dinos Constantinides, QIB’s Chief Strategy & Digital Officer.
Mr. Dinos Constantinides said: “QIB continuous to revolutionize the digital banking scene in Qatar with the introduction of innovative digital products and services related to everyday banking needs, from opening an account to instant fulfilment of personal financing and credit cards. Last year, we launched a new banking channel, QIB’s Corporate Mobile App, while we are constantly upgrading our Retail Mobile app as well as the Internet Banking portals for both retail and corporate customers. As a result, and in light of the pandemic, we have experienced the highest ever customer engagement on the QIB digital banking channels, allowing all our individual and corporate customers to fulfill their banking needs remotely.”
Mr. D. Anand, said: “Thanks to our relentless investment in upgrading our mobile banking services, the QIB Mobile App has become the preferred channel of all our retail customers, and the one-stop-shop that offers them the fastest and most secure banking experience in Qatar. With over 100 feature and services, the Mobile App now allows our customers to fulfill most of their banking needs in a few minutes, from sending money locally and internationally to having a full control on their accounts and cards 24/7 and from anywhere in the world.”
QIB’s recognition as ‘Digital Bank of the Year’ came following the Bank’s outstanding success in launching a series of new digital banking solutions in a short period of time to support customers in fulfilling all their banking needs remotely, and in light of COVID-19, where QIB has seen an acceleration of the introduction of innovative digital products and services.
The Bank has also succeeded in significantly increasing customers’ trust and usage of digital channels to fulfill most of their banking needs in only few minutes, including local and international transfers and payments, requesting, and managing cards and financings, opening, and managing new or additional accounts and much more.
QIB was awarded the ‘Best Retail Mobile Banking Experience’ accolade for offering its retail customers the best, safest and most secure banking experiences via the QIB Mobile App, and its success in introducing innovative services and updates to the App over the past year.
With more than 100 features, the QIB Mobile App has become customers’ preferred banking channel and a digital one-stop-shop in answering all their banking needs from any location across the globe, and at any time with 24/7 accessibility.
The Asset Triple A Magazine’s Digital Awards are amongst the most prestigious banking awards in Asia. The awards recognize financial institutions and technology firms that have excelled in innovating and developing a unique digital experience for customers across the Asia-Pacific and Middle East regions.
The Asset adopts a rigorous approach in selecting the best institutions in various countries, and its awards are built upon stringent methodology. The awards are adjudicated by The Asset’s board of editors who collectively have several decades’ worth of experience evaluating industry awards in the Asia-Pacific and the Middle East.
Source: Qatar Islamic Bank