KAHRAMAA TO STOP PAPER NOTICES ON POWER OUTAGE

Qatar General Electricity & Water Corporation – KAHRAMAA has announced it will not issue paper notices for power outage from April 1. The notification will be sent via SMS, it said.

The move comes within the endeavors of KAHRAMAA to provide high-quality smart services, in accordance with the highest quality standards, the Corporation said in a statement.

With the new service, customers will receive an SMS on their registered mobile in case of power outage, due to operation or planned maintenance, including outage date and expected duration. No stickers will be put up.

Customers can update their personal data via KAHRAMAA website, mobile application or call center number (991). The information update will allow for better communication with customers, who can avail of a range of services and receive KAHRAMAA updates and SMS for power outage, monthly electricity and water consumption rate and bills, alerts in the event of exceeding the regular consumption, and more.

Source: Government of Qatar