Garuda Indonesia named Airline of the Year at 2017 ITTA ceremony

National flag carrier Garuda Indonesia was named Airline of the Year at the 2017 Indonesia Travel and Tourism Award (ITTA) ceremony on Monday.

Launched in 2010, ITTA’s winners are selected based on two methods: 25 percent online voting and 75 percent voting from a committee that comprises experts in the travel and tourism industry.

Garuda Indonesia marketing director and information technology Nina Sulistyowati said in a press release that the award was the seventh received by Garuda Indonesia at the annual event, adding that it proved the airline’s consistency in delivering an operational excellence service to its passengers.

Nina added that the award was also part of the airline’s commitment to support the government in improving the country’s tourism sector, particularly to achieve the target of attracting 20 million foreign tourists by 2019.

Nina said that in line with ITTA’s commitment to create awareness about the importance of quality service in travel and tourism industry, the airline continuously tried to improve its services as well as operations, ensuring a convenient flight experience for passengers.

Source: Civil Aviation Authority, Qatar