The Public Works Authority (Ashghal) has won the Golden Award for Excellence in Public Relations for Consumer PR for an existing service from the International Public Relations Association (IPRA), Customer Service Excellence Programme making Qatar the only Arab country to win this award in 2021.
IPRA has announced that Ashghal bagged the honour among 93 winners from all over the world under several categories.
In this occasion, Abdulla Saad Al Saad, Public Relations and Communications Manager at Ashghal, who received the award on behalf of the authority, explained that with the increase in the authority’s clients and partners over the past years, the means and channels of communication through which the clients can apply for the service and provide their comments or inquiries have expanded in the easiest and fastest way.
In order to reach the largest number of customers, Ashghal continues to enhance its presence on social media platforms, boosting interaction with citizens and residents and keeping them informed about the latest developments of Ashghal’s projects and services through its all social media channels. This is in addition to partnering with the best developers to improve and develop Ashghal’s official website and the services covered.
Source: Government of Qatar