The Communications Regulatory Authority (CRA) has alerted all consumers to ensure that they are familiar with their service provider’s roaming packages and services if they plan to use their Qatari SIM cards aboard.

CRA typically receives a high volume of complaints from consumers related to roaming following the holiday season. CRA strives to help consumers make informed decisions when using roaming packages and services available to them when travelling out of the country.

If consumers have any unresolved complaints with their service providers CRA is available 24/7 through its hotline 103 and mobile app “Arsel”. However, it’s still important for consumers to stay informed regarding the usage of their mobile data and services in order to avoid bill shock.

Source: Government of Qatar

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